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Our Inspection and Repair Process
From the first property visit to repair planning, completed work and an independent engineer's final inspection, know what comes next.
Learn moreReview the terms for your repair
Foundation Repair Warranty Information
Qualifying foundation repairs carry a transferable limited lifetime warranty, subject to the applicable written terms. The warranty for your project should be reviewed with the actual repair scope. This page is an overview of questions to discuss, not the written warranty document.
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01 Local since 199302 Measured in person03 A clear next step
Start with the actual warranty document
Ask for the warranty terms that apply to the work you are considering or the repair already performed. Keep that document with the approved scope and project records. A short website description cannot identify every covered item, condition, exclusion or responsibility.
The words limited, lifetime and transferable must be understood through the applicable document. Do not assume they mean every future building issue is covered or that a transfer happens automatically when ownership changes.
Identify the work the terms cover
Review the repair locations and the work described in your project documents. Ask how the warranty relates to that scope and whether separate tasks have different terms. Foundation work should not be assumed to extend coverage to unrelated concrete, drainage, cosmetic finishes or another contractor's work.
If you are comparing proposals, request the relevant written terms for each scope. A broad warranty label is not enough to understand the differences between projects or the responsibilities attached to them.
Ask about conditions and follow-up
Before approval, ask what owner responsibilities, maintenance expectations, exclusions and procedures appear in the actual document. Clarify the appropriate contact and the information needed if a concern arises. This overview does not supply replacement terms or a separate promise about future service.
Keep relevant maintenance and repair records so a later concern can be described accurately. If you observe a new symptom, note the location, date and any change over time instead of assuming from appearance that it falls within the earlier work.
Discuss ownership changes early
If a property is being sold or has recently changed hands, ask how the applicable warranty handles transfer. Review any required documents, timing or conditions directly with the team and the written terms. Do not infer a transfer procedure, fee or deadline from the general statement that a warranty is transferable.
Provide the property address and the earlier project information if available. A buyer, seller or agent should confirm the status relevant to that specific repair rather than rely solely on a verbal description of past work.
Contact the team about your project
Call (972) 288-3797 or use the form with the full property address and a short explanation of your question. Identify whether you are asking about proposed work, an earlier Pro-Tech repair or an ownership change. Have the relevant project documents available if you have them.
For a new concern, the team can discuss the appropriate next step and visit arrangements. Requesting contact does not establish that a condition is covered. Coverage and any resulting responsibilities depend on the actual work and applicable written terms.
Straightforward answers
Questions we hear.
Is this page the complete warranty?
No. Request and review the written warranty applicable to the specific repair. That document, together with the project scope, is the reference for coverage, conditions and procedures.
Does a transferable warranty move automatically to a new owner?
Do not assume an automatic transfer. Ask the team to confirm the applicable procedure and requirements for the specific property and repair documents.
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Foundation Inspection
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